HOW LONG AFTER I PLACE MY ORDER DOES IT TAKE TO SHIP?
Most items are shipped from our warehouse 2 to 3 business days after you place your order but under some circumstances, we may take longer. If we find that something you ordered is not in stock, we will contact you within that time period.
FREE SHIPPING FOR OUR INTERNET CUSTOMERS
We ship via the United States Postal Service 1st class or parcel post for FREE. The length of time it takes to reach you, is based on your location. We ship from Tampa, Florida and under normal circumstances, you'll receive your items within 2-7 days after ship date. Remember... please allow 2 to 3 business days, for the items to be processed and packaged at our warehouse before they ship. Free shipping does not apply to dealer orders.
WHAT IF I NEED MY ORDER QUICKLY?
Please call us (877.254.3636) during business hours, Monday - Friday 9AM-5PM EST and we can get your order shipped via 2nd Day Air ($25) or Overnight FedEx ($35) depending on weight and your location.
HOW CAN I GET SPECIFIC DETAILS ON MY ORDER?
A confirmation email will be sent when your order is placed. Bob the Fish is not responsible for delays in shipping caused by the US Postal Service. For further information please call us at (877) 254.3636 and speak with an Internet Customer Service Representative.
EXCHANGE POLICY - HOW DO I RETURN AND EXCHANGE AN ITEM?
Damaged or wrong size merchandise may be exchanged with shipping invoice. Please ship the unworn/unwashed item(s) within 30 days of delivery to:
Bob the Fish
301 West Platt Street
Suite #225
Tampa, Florida 33606
Your order will gladly be exchanged and shipped back to you at our cost.
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